Hi guys, new user here. Just looking for some answers, I”d like to say that I am sorry if this is in the incorrect sub, if it”s the wrong place, please let me know where I should post it.I”ve been subscribed to Avast Pro for a while now. I”m just trying to do some offline scanning in safe mode, as I have read that some malware/malicious actors can ensure your antivirus turns up clean sometimes. I”ve just tried to start an offline scan in safe mode, and received an error of “UI Failed to load, this is embarrassing”, or something to that effect. Using MalwareBytes (The trial edition), has shown to me that I can scan on safe mode, and it is scanning as I type this message. it seems to have been Avast that”s the issue.What I”m asking is, is it normal to not be able to load up Avast in safe mode, or is this something that needs to be looked in to?It”s worth saying I believe I am safe when browsing/online. I did download an adware type of program on this PC at some point, which I had gotten rid of by uninstalling it, and then for clarity, reset my PC. It turned out that the program was on my PC once again. I followed the same steps and have not had a real problem since.PC is x64 Win10. It”s geared towards gaming.Possibly valuable edit: Kaspersky Pro (paid for) edition also did not load in Safe Mode. For a while I had used Avast, had this issue in Safe mode, switched to Malware bytes, now back to Avast. All scans by Avast/MB have come back clean when booted in normal operating mode. I tried to scan recently (before the current scan that is going on right now) using MalwareBytes in Safe mode/offline, MalwareBytes took up to 8 hours to scan and due to unrelated reasons, I had run out of time and had to shut down my PC to carry out errands. This prompted me to look up some information and I have read that safe mode scans take longer.I”ve also got hitmanpro, TDSSkiller, and MalwareBytes Anti rootkit, cleaner also cleans my pc and checks it”s health regularly. All come back clean.What prompted all of this was I had found my task manager, when opens, would have System Interrupts at 100% usage, which would then descend from 100% to around normal usage for my PC, which I have found could be either a hardware issue, or a malicious program, however my PC hasn”t really slowed down as a result of it.I shall be back in this thread periodically with updates of how the scan is progressing/results of scanThank you all in advance, if any other details are required please let me know
BC AdBot (Login to Remove)
occupychristmas.orgRegister to remove ads
Global Moderator58,781 postsOFFLINEGender:MaleLocation:Virginia, USALocal time:10:32 PM
Safe Mode is a troubleshooting mode designed to start Windows with minimal drivers and running processes to diagnose problems with your computer. This means some of the programs that normally start when Windows starts will not run.
You are watching: Run avast in safe mode
Why use safe mode? The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using safe mode reduces the number of modules requesting files to only essentials which make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files when performing scans with anti-virus and anti-malware tools. In many cases, performing your scans in safe mode speeds up the scanning process. Scanning in safe mode was a recommended course of action years ago with many security scanners. This was before malware writers began to employ more sophisticated techniques to counter removal efforts in that mode and before we had programs like Malwarebytes which work effectively in normal mode.Why not use safe mode? Some security tools like anti-rootkit scanners (ARKs) and scanning programs with anti-rootkit technology use special drivers which are required for the scanning and removal process. These tools are designed to work in normal mode because the drivers will not load in safe mode which lessens the scan”s effectiveness. Other security tools are optimized to run from normal mode where they are most effective. For example, scanning with Malwarebytes Anti-Malware in safe or normal mode will work but removal functions are not as powerful in safe mode. Malwarebytes is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact, Malwarebytes loses some effectiveness for detection and removal when used in safe mode because the program includes a special driver which does not work in safe mode. For optimal removal, normal mode is recommended so it does not limit the abilities of such tools.Further, scanning in safe mode prevents some types of malware from running so it may be missed during the detection process. If the malware is not related to a running process (i.e. malicious .dll) it probably will not make a difference performing a scan in normal or safe mode. A hidden piece of malware such as a rootkit which protects other malicious files and registry keys from deletion may not be detected in either mode without the use of special tools. Additionally, if the scanner you”re using does not include definitions for the malware, then they may not detect or remove it regardless of what mode is used. If you”re dealing with zero-day malware it”s unlikely your anti-virus is going to detect anything. However, programs like Malwarebytes can detect zero-day malware and is one reason they are recommended to supplement your anti-virus software. Also keep in mind that there are various types of malware infections which target the safeboot keyset so booting into safe mode is not always possible.Generally I recommend performing a scan in normal mode unless that mode does not work or the tool is specifically intended for use in safe mode.
Windows Insider MVP 2017-2020Microsoft MVP Reconnect 2016Microsoft MVP Consumer Security 2007-2015
Member of UNITE, Unified Network of Instructors and Trusted EliminatorsIf I have been helpful & you”d like to consider a donation, click
midimusicman79Sec & Web Browser Enthusiast
BC Advisor2,466 postsOFFLINEGender:MaleLocation:NorwayLocal time:04:32 AM
There is an article on How to Fix: AvastUI failed to load which is available from here:https://appuals.com/fix-avastui-failed-to-load/Good luck!
Edited by midimusicman79, 19 May 2020 – 11:37 AM.
MS Win 10 Pro 64-bit V. 21H1 (19043) Desktop PC, EAMH Paid/EEK, MB 4 Prem., WPP, SWB Free, CryptoPrevent Free, NVT OSA Free and Unchecky, MDFW, FFQ with CanDef, uBO, Ghostery, EBS, MBBG, Ph.AI IDN P, Nc, Grammarly Free and HTTPS Ew., Acronis TI 2021, SUMo Free. I have 26 Years of PC Experience.
Members23 postsOFFLINEGender:MaleLocation:Sonoran DesertLocal time:07:32 PM
Posted 20 May 2020 – 04:43 PM
The Avast will NOT load in Safe Mode, but there are 2 ways around this:
Avast”s Boot-time scan, you schedule a Boot-time scan within the GUI, then you reboot, and it scans.
Avast Rescue CD, you create a bootable Avast CD within the GUI, and you boot from it and scan.
Back to Anti-Virus, Anti-Malware, and Privacy Software
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
Reply to quoted postsClear
|Tech Support Forums|Virus Removal Guides|Downloads|Tutorials|The Computer Glossary|Uninstall List|Startups|The File Database|