You’ve come to the right spot if your Samsung washer DC error code. The DC error number indicates that your washing machine’s load is unbalanced, preventing the washer from spinning properly. We’ll show you how to uncover the root source of the problem and fix it step by step in this guide.
Step 1: Double-check that the burden is evenly distributed
The first step in removing the DC error code is to make sure your laundry is distributed properly in the washer, especially if you’re washing heavy goods like towels and sheets. Sensors in your washer keep track of the weight distribution of your washing load. The sensors will react if it is not equally dispersed, and the DC fault code will most likely appear on the display panel. It’s also crucial not to overfill your washer, as this will set off the sensors.
Check to see if the DC problem code has disappeared once you’ve rebalanced your load. If it hasn’t, move on to the next step.
Step 2 – Check the level of the washing machine
The following step is to ensure that your Samsung washing machine is level on the ground. This is vital because the washing machine sensors will react if it isn’t sitting level, and the DC error code will appear on the display panel.
The simplest way to ensure that your Samsung washer is level is to:
- On the top of your washer, place a bubble level. Your washer isn’t sitting level if the bubble isn’t in the center of the bubble level. You can move on to the next phase if the bubble is in the center.
- Adjust the pegs/legs of your washer until it sits level on the floor.
- Turn on your Samsung washer once it’s leveled to see if the DC error code has vanished. Proceed to the next step if it hasn’t already.
Replacing the suspension rods is the third step
If the previous two methods didn’t work, look for and replace the suspension rods. Suspension rods in your Samsung washer absorb shocks and decrease shaking (especially during the spin cycle). The sensors in your washing machine will most likely think your washer is not balanced appropriately if they become malfunctioning, and the DC error code will appear on the display panel.
Replacement suspension rods are available from your parts source. Here’s how to replace the damaged ones after you have the replacements:
- Switch off the circuit breaker or unplug your Samsung washing machine. Pull the washer away from the wall after that.
- Remove the control panel from your washer next. Unscrew the screws holding it in place, then pull it out slightly and detach the wire harnesses linked to it. After that, you can safely remove the control panel.
- Lift the washing machine lid and secure it in place once the control panel has been removed. Then, to gain access to the suspension rods, remove the side panels.
- Once you’ve found the rods, take them out one at a time until they’re all gone.
- Apply silicone oil to the new rods and set them in their proper placements one by one until they are all secure.
- Lower the lid and replace the side panels on the washing machine. The control panel should then be reattached.
- Turn on the washer after it has been reassembled to see if it now works and if the DC error code has vanished. If it hasn’t, you’ll need to get your washer inspected by a competent specialist.
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