“Samsung washer SE error code“. The identical problem is reflected by a 5E or nd error code on some models. It’s important not to confuse it with an E5 error code, which signals an issue with the heating element.
If you get the SE error code, don’t panic and open the washer’s front door, which will cause the undrained water to flood out if you have a front-loader washer. If you don’t have time to remedy the problem, you can generally fix it by turning off the power for a minute or two. The error code, on the other hand, most likely signifies a problem that has to be addressed, and ignoring it for too long can lead to more serious problems in the future.
What Is the SE Error Code Caused By?
When the washer does not drain rapidly enough, the SE error code appears. The quantity of the load and the type of cycle selected impact how long the washer calculates a draining cycle should take. A broken drain pump, a blockage in the drainage system, or a blocked filter are the most common reasons of the SE error code.
The SE Error Code and How to Fix It
1. Make sure the pump’s filter is clean (Front-Loader Washers)
The front of many Samsung front-loading washers has a pump filter or debris filter that may be accessed. Cleaning the pump at least once a month or after 40 loads of wash is recommended by Samsung. Keeping the pump filter clean will help avoid odors, mold, and mildew, as well as guarantee that the washer drains properly.
To clean the pump filter, follow these steps:
- By pressing the lid on the pump filter access panel, it will open.
- The black rubber drain hose should be found here.
- Drain the water into a big container by removing the white drain stopper from the hose. You should expect some water to spill. Because the plug establishes an airtight seal, removing it may take some effort. Remove the plug by twisting it while holding the hose.
- Remove the pump filter by twisting it counterclockwise and pulling it out, or by pushing it in and spinning it like a medication bottle, depending on the model.
- Soap and water should be used to clean the filter. To remove filth and debris, use a small toothbrush or soft bristle brush.
- Place the filter back in the washer.
- Return the hose to its mounting clip after replacing the hose plug.
- Remove the access panel and close it.
2. Examine the Drain Hose
The drain hose may be kinked, pinched, or hindered by a small object if the washer won’t drain. It’s also possible that the drain hose outlet was submerged in water, limiting the washer’s capacity to drain. The drain pipe will need to be changed if it cannot be unclogged or connected properly.
The drain hose must also be properly installed in order for water to drain properly. A spigot on the waste pipe, a waste trap, or a standpipe can all be used to connect the drain hose. If the drain hose on your washer is attached to a standpipe, it should hook over an open standpipe that is connected to the waste pipe.
Follow these steps if the drain pipe is connected to a spigot:
- Step 1: Make that the blanking cap has been removed from where the hose connects to the spigot if the washer was recently fitted.
- Step 2: Make sure the hose is securely attached.
- Step 3: Make sure the hose is free of bends and kinks.
Follow these steps if your drain hose is attached to a standpipe:
- Step 1: Make sure the hose is properly positioned and secured.
- Step 2: Make sure the drain hose is at least 23 inches off the ground.
- Step 3: Make sure the drain hose is completely covered by the standpipe.
- Step 4: Make sure the drain hose in the standpipe isn’t longer than 6 inches.
- Step 5: Make sure the drain hose is free of kinks and bends.
If the drainpipe is clogged, take the following steps:
- Step 1: Turn off the water supply and disconnect the washer’s electricity.
- Step 2: Disconnect the hose from the washer’s drain.
- Step 3: Drain hoses can be unblocked with a drain snake tool or washed in a solution of hot water, white vinegar, and baking soda. Follow the drain pump cleaning steps below to inspect the washer’s internal drain hose.
3. A faulty drain pump
If the drain hose is not obstructed, the problem could be due to a faulty drain pump. The mechanical failure of the pump could be caused by a small object, an article of clothing, or a damaged impeller. It could have failed electrically if the impeller is not broken and the pump is not clogged.
To inspect the drain pump, do the following:
- Disconnect the washer from the power source, as well as the machine’s water supply.
- Remove the back access panel of a front-loading washer. Secure the lid of a top-load washer with tape so that it does not open. Then place the washer on its front to gain access to the drain pump beneath it.
- Disconnect the wire connector for the drain pump.
- Examine the drain pump’s wire harness. Make sure the wiring is secure and there is no visible damage.
- Release the clamps that hold the drainpipe to the pump with pliers. Disconnect the drain hose.
- Remove the drain pump mounting screws with a 5/16-inch socket.
- Take the pump out of the washer.
- Look for any damage or obstructions in the pump.
If the pump appears to be in good working order and is free of obstacles, it may have failed electronically. A multimeter can be used to check for continuity in the drain pump motor (a continuous electrical path present in the motor). If the continuity test for the motor comes back negative, the pump will need to be replaced.
The pressure switch may be blocked or malfunctioning if the filter, drain hose, and drain pump have all failed to solve the problem. The control board uses the pressure switch to determine when to drain or add water. If the control board receives erroneous signals, it may not drain properly because it does not believe it is required. Because the pressure switch is relatively inexpensive, it may be examined with a multimeter to see if it needs to be changed or simply replaced.
If the error code persists, the control panel or timer may be malfunctioning and causing the problem. These components are difficult to test with a multimeter and frequently necessitate part replacement and/or the assistance of a skilled specialist.
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