So, I"m new below, and also discovering as I go. I tried to search for various other posts favor this to steal their advice, however I couldn"t find anypoint. Not saying it"s not tright here, simply saying I couldn"t discover anypoint.

You are watching: This item cannot be added to your library because it is restricted from your country.

My initially giveaway win and I"m excited to acquire began and also eager not to piss anyone off by dragging my heels. So, I gain the gift sent out to me and with it safely in my inventory, I hit RECEIVED and also dash off to job-related.

Day or two later, I lastly gain the opportunity to sit dvery own and also take stock of this brand-new game that I"ve acquired, but when I attempt to include it to my library, it hits me with a "This item cannot be added to your library because it is restricted from your nation." error. No mention of what country it"s applicable to. No note almost everywhere in the inventory, no clue that it"s not valid.

So, I do not even understand what region it"s for. PLUS! I think I"ll acquire penalised by Steampresents for not activating a prize?

Any advice, guys?


5 years ago

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22 Comments
CookieMisha

I checked your inventory. The gift copy is not area locked. I guess the game must be locked specifically for your country. (?) I am sure it have the right to be sorted via SG support and the GA creator (?)


5 years ago
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Oppenh4imer

Only hit "received" after a win is in your library! You have the right to click "received" aget, to stop problems.

Contact the GA creator and also attempt to recognize if the game is just blocked in your country (e.g. Wolfenstein - New Order ROW can not be caused in Germany) or if the gift is limited to the GA creators region. Try to reach a negotiation (deleting the GA, ....). Aobtain just click "received" after you added the game to your library!


5 years ago
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Silen

Oddly enough i don"t think that the game is blocked in OP"s region, i gained a friend that has actually the very same game lives in the exact same region and also the game included to his library. Still it was included through steam key, yet i don"t think that should make any difference in this instance.


5 years ago
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Keksinator
unmark the game as receivedtell the creator, that the item cant be set off in your country and also sfinish the item ago to the creator!

as it appears, you cant activate it in your country yet its a raw-variation -> ask for a reroll :(


5 years ago
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Mully

probably a 4-load spawned copy considering that they do not obtain area tagged.

leave the ga feedearlier unnoted, and also contact the creator.it"s approximately you if you want to provide the game earlier to him and also enable a reroll, delete the ga, or note as not obtained.

btw, don"t note as got without activating the game. do both at the exact same time to protect against problems below.


5 years ago
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MonoTheKing

I observed someone had the very same instance like you prior to, more than likely that the creator lived in region-locked country, then actived that game, that game somehow was distinct, offered him +1 gift in inventory, the gift does not say its locked, yet it was tied via area at first area. Have no idea why Steam store it that method.Follow some advices over, you"ll be safe.


5 years ago
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Ph03n1xSA

Based on your Steam profile, you"re from the UK, which does not have as strict region restrictions as various other European countries.It counts on where the game was bought, and if the region the user bought the game from is limited.I recognize right here in SA I can"t buy Steam games using my wallet as GAs on SG because it"s limited to that region just, unmuch less I create a region-restricted GA.Seems more likely, then, that the problem is with the GA creator. Better to ask them directly.


5 years ago
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TempeteJoachim
(Super Moderator)

What game is it ? If tright here is no warning message on the gift, the majority of likely it is an added gift spawned as soon as activating a key of the game, or opening a 4-fill. These presents are constantly locked to the region wright here the original copy was caused, so most likely the giveamethod creator wasn"t mindful of this and assumed it was region complimentary.Tbelow is additionally a small chance that for some factor the game isn"t accessible in your country and also cannot be activated also if region complimentary (you should be able to examine that on SteamDB).Contact the giveaway creator to define the concern and also rerevolve the gift to them. Then either they are able to gain you an area cost-free copy of the game, or they cannot and also in that case the best thing to perform would certainly be that you offer them your permission to delete the giveameans.


5 years ago
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Khalaq
(Senior Moderator)
Do not mark a game "received" till it is in your library.Toggle off the "received" standing of your current win because you cannot redeem it.Contact the creator to occupational out some way for him to send you the gift you were promised.If the giveameans creator refoffers to provide you the game promised, sindicate mark it as "not obtained."If the giveamethod creator asks you for permission to delete the giveaway, you may post your acceptance in the giveaway"s comments area.
5 years ago*
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Deleted

This comment was deleted 5 years earlier.


5 years ago
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Venhiem

+1, you deserve to reject and also let the gifter have a not received. Not saying you must, simply that you have actually the alternative,


5 years ago
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MancSoulja

That"s a little harsh if the creator did buy the gift in great belief. I additionally fell prey to this, I bought a copy of Middle ages Engineers around 6 months back from a trading bot, it has actually no constraints detailed but won"t let me activate either.


5 years ago
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Venhiem

Yeah, I"ve had actually to delete a pair giveaways too after they ended bereason I blended up the secrets (didn"t understand you deserve to obtain the giveamethod game adjusted earlier then).

But the means Khalaq shelp it made it look prefer tbelow was no various other option however to accept it, which tbelow is.


5 years ago
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Khalaq
(Senior Moderator)

While that is an alternative, I have actually yet to see someone refusage permission to delete once asked nicely by the giveameans creator.


5 years ago
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Venhiem

I have been refused as soon as ;_;


5 years ago
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Khalaq
(Senior Moderator)

(

pat pat pat


5 years ago
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kittwalker

Cheers men.

I"ve unticked RECEIVED and have actually sent a message to the guy. He"s not been online in a day or 2, so it"s not reresolved yet, yet say thanks to you all for the advice.The necessary take ameans from it is that I"ve learned not to hit got till I actually, actually receive the game!


5 years ago
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Cjcomplex
(Super Moderator)

Thank you for taking the time to ask on the forums :D. Many kind of brand-new peeps finish up breaking the rules without understanding it which annoys most regulars below :/.

Best of luck to ya and have actually a great week!


5 years ago
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johnnyrm

Some time ago i traded a Rise of Nations copy aparently ROW, however i was unable to activate it too


5 years ago
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honestkiddy

Some games that you obtain from 4-load opening or 2-packs opening will gain you gifts that are area minimal (if the perkid opening the gift is in a region-limited zone) yet does not show on the gift itself. You can have gottten one of those


5 years ago
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shpasic

i have Frozen Synapse gift that does not have any kind of area restriction marks, but cannot be set off. i assume it"s from a "second-cost-free copy" of among the regions prefer Ru-CIS.


5 years ago
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XJ9

Sometimes once you acitvate a gift and also acquire an additional gift for activation (2 pack favor that game around pigs) it becomes area locked to the area wbelow 1st gift was triggered, without mentioning it at the gift. Sfinish the gift earlier and also tell the gifter its area locked.


5 years ago
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